Terms of Service

Last updated: April 9, 2026

1. Acceptance of Terms

By accessing or using MyAgentMail ("Service"), operated by MyAgentMail ("we," "us," "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Service Description

MyAgentMail provides email infrastructure APIs for AI agents, including email sending, receiving, IMAP/SMTP access, and domain management. The Service is intended for transactional and programmatic email use only.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your API keys and account credentials. You must be at least 18 years old to use the Service.

4. Acceptable Use Policy

You agree NOT to use MyAgentMail to:

• Send unsolicited bulk email (spam), marketing emails, or newsletters
• Send emails to purchased, scraped, or non-verified email lists
• Send emails containing malware, phishing links, or deceptive content
• Impersonate another person, company, or entity
• Violate CAN-SPAM, GDPR, or any applicable anti-spam or privacy legislation
• Send emails that generate bounce rates exceeding 5% or complaint rates exceeding 0.1%
• Circumvent rate limits, sending limits, or other safeguards
• Use the Service for any illegal activity

We reserve the right to suspend or terminate accounts that violate this policy without prior notice.

5. Email Sending Requirements

All outbound emails must be sent to verified or opted-in recipients only. You must pass verified: true in the API to assert recipient validity. We enforce MX record validation on all outbound emails. Inboxes that exceed bounce or complaint rate thresholds will be automatically paused.

6. Service Levels and Limits

Your plan determines your inbox, email, and domain limits. Exceeding limits will result in API requests being rejected (HTTP 403). We reserve the right to modify plan limits with 30 days notice.

7. Payment and Billing

Paid plans are billed monthly via Stripe. You authorize us to charge your payment method on file. Refunds are not provided for partial months. If payment fails, your account may be downgraded to the trial plan after a 7-day grace period.

8. Data Ownership

You retain ownership of all email content sent and received through the Service. We do not sell, share, or use your email content for any purpose other than providing the Service. We may retain email metadata (sender, recipient, timestamps) for analytics and abuse prevention.

9. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We are not liable for delays, failures, or data loss caused by factors beyond our control. Scheduled maintenance will be communicated in advance when possible.

10. Limitation of Liability

To the maximum extent permitted by law, MyAgentMail's total liability is limited to the amount you paid for the Service in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

11. Termination

Either party may terminate at any time. Upon termination, your API keys will be deactivated and email data will be deleted within 30 days. We may terminate accounts that violate these terms immediately without refund.

12. Changes to Terms

We may update these terms at any time. Material changes will be communicated via email to your registered address. Continued use of the Service after changes constitutes acceptance.

13. Contact

For questions about these terms, contact us at kamal@myagentmail.com.